Advocates, families fight jail phone fees

Milton J. Valencia of Boston.com: “One woman said she had to consider her grocery bill every time the phone rang. Another told her son that she could no longer take his calls, that she could not afford the fees. That is because the callers were behind bars, and every time they call, it costs the person answering far more than regular collect calls, in some cases $10 for a chat of just a few minutes.”